Stop searching. Get answers in Slack and draft replies in your browser.

Brainfish brings approved knowledge into Slack for instant answers and your browser for faster replies.

No copy-pasting, no guessing.

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Internal enablement. Enabled.

Brainfish turns your company knowledge into a teammate that shows up where work happens: Same knowledge. Same source of truth. Delivered in the flow of work.

Brainfish turns questions into instant, consistent answers. Fast.

Instant answers in Slack

Employees get immediate responses without waiting for human availability, so projects move forward faster.

Faster replies with page context

While you’re viewing a ticket, email, or internal tool, Brainfish uses the context of the page you’re on- no copy-paste.

Send questions to the right place.

Brainfish triages incoming questions and routes them to the right agent; turning messages into structured bug reports, product feedback, and requests automatically.

Improve knowledge right from Slack

No new portal. Brainfish works in Slack and your browser, so teams can capture and improve knowledge as they work—and adoption feels natural.

Teams use Brainfish to move faster with less effort

  • Jenny Eggimann
    Head of Customer Success
    Clipboard
    "These analytics are amazing! We chose you because your analytics and user journey reporting is better than anyone else."
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  • Yaniv Bernstein
    COO & Co-Founder
    Circular
    "All the other options needed us to spend a lot of time onboarding- time we already didn’t have! Brainfish let us leverage our existing knowledge base to increase CX efficiency with near-zero upfront effort."
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  • Omer Khan
    Head of Client Experience
    Smokeball
    "We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together."
    See more

  • Elisha Anderton
    Chief Operating Officer
    CareMaster
    "Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise."
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Easy Integration

Connect your AI agent to any tool. Deliver personalized help in every language, on every channel.

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Secure and Stable

Enterprise Grade Security Built to Scale. We ensure security and compliance, hold SOC Type 2, and ISO27001 certifications, and are GDPR-ready.

FAQ

Is Brainfish a Slack AI assistant or a Slack AI agent?

Both. Brainfish works like an AI teammate in Slack—answering questions in channels and DMs using your approved knowledge.

Is Brainfish Assist an AI assistant Chrome extension?

Yes. Brainfish runs as an AI assistant Chrome extension so it can help draft replies while you’re viewing tickets, emails, and web tools.

How do you keep answers accurate?

Brainfish uses your approved knowledge so the AI isn’t guessing based on general training data.

Is this useful for internal support and onboarding?

Yes. Many teams use Brainfish as a Slack knowledge bot / onboarding assistant and for drafting consistent responses in internal tools.

Schedule your demo today.

Find out what Brainfish can do for you.

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