Integrations

Connect your AI agent to any tool. Deliver personalized help in every language, on every channel.

Integrations Listing

  • API / Custom: Contact our team to integrate with a software platform not listed. We have a habit of building custom integrations as needed.

AI Actions

  • BigCommerce: Answer questions about orders, user information and more, using API Actions.

  • Confluence: Get started in minutes using existing content from Confluence, so your AI agent can immediately start resolving customer inquiries.

  • Freshworks: Integrate Brainfish with the entire Freshworks suite. Connect your knowledge base and route conversations to human agents over chat, email, and phone.

  • Google Drive: Connect Slides, Sheets, Docs, or PDFs from Google Drive as knowledge sources.

  • Guru: Get started in minutes using existing content from Guru, so your AI agent can immediately start resolving customer inquiries.

  • Helpjuice: Connect existing content from Helpjuice, so your AI agent can draw from content wherever to solve problems.

  • Help Scout: Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.

  • Hubspot: Answer questions through AI Actions via the Hubspot API to use specific CRM record details, or hand off to Messaging/Ticketing.

  • Intercom: Integrate Brainfish with the Intercom messenger. Dynamically route conversations to human agents over chat, email, and phone.

  • Magento: Answer questions about orders, user information and more, using API Actions.

  • Mintlify: Connect existing content from Mintlify docs, so your AI agent can draw from content wherever to solve problems.

  • Notion: Get started in minutes using existing content from Notion, so your AI agent can immediately start resolving customer inquiries.

  • OpenAPI Specification: Upload an OpenAPI specification or sync regularly via your pipeline, so your AI agent can draw from direct API information to solve complex user problems.

  • ReadMe v1 + v2: Connect existing content from ReadMe, so your AI agent can draw from content wherever to solve problems.

  • Salesforce: Connect Brainfish to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice. (Enterprise only)

  • Shopify: Answer questions about orders, user information and more, using API Actions.

  • Slack: Brainfish’s Slack knowledge base integration brings verified product knowledge directly into Slack. Teams can mention @Brainfish to get instant, cited answers and automatically strengthen documentation over time.

  • Website: Get started in minutes using existing content from your Website, so your AI agent can immediately start resolving customer inquiries.

  • Zendesk: Integrate with Zendesk Guide, Talk, Support, Chat, and Messaging. Connect your knowledge base content and transfer customers to human agents on any channel when needed.